Shipping policy
Where we ship
Dermalaine ships to eligible addresses within the United States. We do not currently offer shipping outside the U.S.
Standard shipping included
Standard U.S. shipping is included in the displayed price. Whether you choose one, two, or three bottles, there is no additional standard-shipping charge.
Processing and delivery
Your order is prepared by our fulfillment partner before dispatch. Processing typically takes 2–3 business days.
Once processing is complete, estimated delivery to eligible U.S. addresses takes 8–12 days, based on our fulfillment partner's quoted shipping timeframe.
Your order may travel through international shipping networks and transfer to a local delivery carrier. These stages can affect the delivery timeline.
Processing and delivery times are estimates, not guaranteed arrival dates. If your order is delayed or you have questions about delivery, contact support@dermalaine.com and we'll help.
Order tracking
We'll share tracking details once they're available. Tracking updates may not appear until your parcel reaches the U.S.
Delivery questions or problems
If your shipment is delayed, missing, damaged, or incorrect, please contact support@dermalaine.com with your order number. We'll help investigate and resolve the issue.
Returns
For return eligibility and conditions, please refer to our Return & Refund Policy.